Reviews

Stoops Buick is ALWAYS there for us! We became a customer in 2025 and have no regrets leaving our previous GM dealership of almost 40 years! They are open & willing to provide assistance to both men and women, which means a lot to me! Their service & attention to detail is remarkable & we are so fortunate to have you as our car dealership! Thank you Stoops Buick! Kathy C.

Jeff told me I could leave my car Sunday so I could be repaired Monday at 8:00 am I never got an update I called myself to check on it. I called spoke with Jeff and said I could pick it so as it was ready. He told me I needed a battery and a valve. I asked for the print out of recommendation with my totals. I get a hand written note out of a notebook that he added up.

Terrible

Dealership is always great to deal with. Staff very personable and helpful. Work is usually done correctly first time.

Great experience with Stoop’s GMC! No hassle and painless! Salesman was very knowledgeable and not pushy!

Battery died. 6 years old, expected. When replacing battery they broke plastic fuse on top of battery. Had to order replacement. Cost about $100. Since car is 13 years old , I had no problem paying for the part. Know that plastic gets brittle with age especially in engine compartment. Stoops gave me a loaner car. Called me the next day that car was ready. All in all very satisfied with the service.

Was friendly greeted and service began at the appointed time. Service requested was completed in a timely manner and all staff was friendly and helpful. I'll be back...

Easy scheduling, excellent service and welcoming waiting area and friendly staff.

Carson, AJ and the financial person (sorry, I forget his name...Brian, maybe) were all very helpful and thorough and made the process of leasing a new car as easy and convenient as possible.

Well, the three-star rating has the potential to easily bump to five or one as the jury is still out. I dropped the car off due to the check engine light being on and it was reported during inspection that the car had an oil leak. I approved the work to begin to replace the crankshaft position sensor and valve cover gaskets to be replaced. I picked up the car Friday evening and drove it home. The next morning my wife calls to tell me the check engine light is on again. I went out to the garage later to find a sizable oil spot on the floor. Oil is leaking worse than before the valve cover gaskets were replaced. I really can’t afford another week without a vehicle. Really hoping that Stoops makes this right for me.